We want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, you may return it within 30 days of receipt.
Eligibility for Returns
Items must be unused, in their original condition, and in the original packaging.
Custom items are non-returnable unless they arrive damaged or defective.
Returns Process
- Contact us within 30 days of receiving your order to initiate a return.
- We'll provide you with instructions on how to return your item.
- Pack the item securely, including all original packaging materials.
- Ship the item to the address provided, ensuring you obtain a tracking number for your shipment.
Refunds
Once we receive and inspect the returned item, we'll process your refund to the original payment method within 14 days. Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item is defective or we made an error.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at [your email address] with photos of the item and packaging. We'll arrange for a replacement or refund as quickly as possible.
Exchanges
If you'd like to exchange an item, please follow the return process and place a new order for the desired item.
EMAIL: contact@mioamar.com
WHATSAPP: 638 005 168
CALLE ESCULTOR LUIS BOLINCHES COMPANY, 18, PORTAL -1 BLOQUE 1- LOCAL N° 1.
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