Privacy Policy - Mioa Mar

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

Who We Are

We are a small ceramics studio based in Valencia, Spain. Our business is registered in accordance with Spanish and EU law. If you have any questions about how your data is handled, please contact us at:

What Personal Data We Collect

We collect and process personal information that you provide when you:

Place an order (e.g., your name, address, email, phone number, and payment information)
Subscribe to our newsletter
Contact us via email or contact form
Browse our website (via cookies and analytics)

Why We Collect Your Data

We collect your personal data in order to:

Fulfill and ship your orders
Provide customer support
Send updates or promotional emails (if you’ve opted in)
Improve our website and customer experience

Legal Basis

We process your data under the following legal bases:

Contractual obligation: to process and ship your orders
Legitimate interest: to improve our services and website
Consent: for sending marketing emails (you may unsubscribe at any time)
Legal compliance: to comply with tax and record-keeping laws

How Your Data is Stored

Your data is securely stored through our e-commerce platform and payment processors. We do not store your full payment details directly

Sharing of Personal Data

We do not sell or rent your personal information. We only share data with trusted third parties when necessary to:

Process payments
Ship orders (e.g., UPS)
Manage our website and marketing tools (e.g., email platforms or analytics providers)

All third parties are GDPR-compliant and only process data on our behalf.

Cookies

We use cookies to improve your browsing experience, understand website traffic, and offer a smoother user experience. You may choose to disable cookies in your browser settings.